Sherlock Calls
for Aircall
Every missed Aircall, every unanswered ring, every short-duration call tells a story. Sherlock deduces what those stories mean — investigate rep performance, trace missed opportunities, and correlate call patterns with CRM outcomes from a single Slack message. Invite-only beta for Aircall teams.
TL;DR — What beta users get access to
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Sherlock Calls for Aircall is in invite-only beta — connecting via API key to give your team natural language access to all call data from Slack. Beta users get direct onboarding and priority feature requests.
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Beta teams can ask Sherlock anything about their Aircall system: 'Why did missed calls spike on Thursday?' 'Which agents have the lowest answer rates?' — answered with sourced data in under 5 seconds.
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Sherlock queries Aircall call logs, agent metrics, and number configurations to give your operations team answers without navigating the dashboard. Apply now to join the Aircall beta.
<5s
Answer to any Aircall query
20,000+
Businesses using Aircall
0
Aircall dashboards to navigate
About Aircall
What is Aircall?
Aircall is a cloud-based phone system for sales and support teams, trusted by 20,000+ businesses worldwide as of 2025. With 700+ employees across North America, Europe, Mexico, and Asia-Pacific, it provides virtual phone numbers, call routing, real-time analytics, AI features, and 100+ deep CRM integrations including HubSpot, Salesforce, and Zendesk — with a no-hardware, browser-based setup.
About Sherlock Calls
What is Sherlock Calls?
Sherlock Calls is an AI call detective that lives in your Slack workspace. It connects to voice providers, CRMs, and ad platforms, then answers any question about your calls in plain English — in under 5 seconds, with no code, no new dashboards, and no SDK required. Think of it as a senior analyst always on call, inside the tools your team already uses.
Beta Setup
Connect Aircall to Sherlock in 2 minutes
No code, no webhooks, no new dashboards. Beta users get direct onboarding support.
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Connect Aircall via API key
Add your Aircall API key in the Sherlock Calls dashboard — read-only access to all calls, agents, and numbers. No code changes or Aircall configuration required.
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Add Sherlock to Slack
Install the Sherlock Calls Slack app to your workspace in one click. Your operations team can start asking questions from any channel immediately.
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Investigate your first issue
Ask 'Show me which numbers had the most missed calls yesterday' — Sherlock queries Aircall, correlates agent availability data, and returns a sourced answer.
Beta Use Cases
What beta teams are asking Sherlock about Aircall
- SC“Why did our missed call rate spike on Thursday between 2pm and 5pm?”
- SC“Which agents had the lowest answer rates this week?”
- SC“Show me all calls tagged as 'escalation' in the last 30 days”
- SC“What is the call volume distribution across all our phone numbers today?”
- SC“Which numbers received the most calls from new contacts this month?”
Beta Features
What beta users can do with Aircall
Call Investigation
Query any call by ID, number, or date range. Get direction, duration, tags, recordings, and agent assignment in seconds — without the Aircall dashboard.
Agent Performance
Monitor answer rates, availability, and call volume per agent. Identify top performers and those who need coaching with data-driven comparisons.
Missed Call Analysis
Track missed calls and understand why they were missed — agent unavailable, out of hours, or routing issues — correlated automatically.
Number Management
List all numbers, check their configuration, assigned teams, and call volume distribution from a single plain English query.
Tag & Comment Analytics
Analyze call tags and comments to understand call outcomes and categorization patterns across your team.
Cost Tracking
See per-call costs and aggregate spending across all your Aircall numbers and users — on demand, without building reports.
AI Tools
5 specialized tools, zero configuration
Sherlock picks the right tool automatically. You just ask in plain English — the AI knows which APIs to call and how to correlate the results.
Beta users get direct access to all tools below — with personal onboarding from the Sherlock team.
FAQ
Common questions about Sherlock + Aircall
How does Sherlock Calls connect to Aircall?
- Sherlock Calls connects to your Aircall account via API key with read-only access. No code changes, no webhooks, and no Aircall dashboard configuration is required. Setup takes under 2 minutes.
Can Sherlock Calls investigate Aircall missed calls?
- Yes. Sherlock Calls can analyze missed call patterns across your Aircall account — identifying which numbers, agents, and time periods have the highest miss rates, and correlating with agent availability data to explain why.
Can Sherlock Calls track Aircall agent performance?
- Yes. Sherlock can query agent metrics including answer rates, call volume, availability, and handle times. Ask 'Which agents had the lowest answer rates this week?' for an immediate ranked comparison.
What Aircall data can Sherlock Calls access?
- Sherlock Calls can access Aircall call records, agent data, phone number configurations, tags, comments, and call statistics. All data is queried in real time via the Aircall API — nothing is replicated or stored.
Can Sherlock Calls correlate Aircall data with HubSpot?
- Yes. Connect both Aircall and HubSpot to Sherlock Calls, and you can ask questions combining call data from Aircall with contact and deal data from HubSpot — full business context for every call investigation.
Apply for early access to Sherlock + Aircall
We're accepting a select group of beta users to shape the Aircall integration. Tell us about your stack and we'll reach out personally if you're a fit.
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