Sherlock Calls
for Voiceflow
Voiceflow powers AI agents for 250,000+ teams. Sherlock gives your operations team the investigation layer — ask any question about conversation outcomes, intent performance, and agent quality without building custom dashboards.
TL;DR — What this integration will do
- 1
Sherlock Calls connects to your Voiceflow account via API key — no code changes, no webhooks — giving your team plain-English access to all conversation and analytics data from Slack in under 2 minutes.
- 2
Ask anything about your Voiceflow agents from Slack: 'Which intents have the highest failure rate this week?' 'What are the most common escalation triggers?' — answered in under 5 seconds.
- 3
Sherlock correlates Voiceflow transcript and analytics data with your CRM and telephony systems to give operations managers actionable insights without navigating multiple platforms.
250,000+
Teams building on Voiceflow
$39M
Total funding raised
120+
Voiceflow integrations
About Voiceflow
What is Voiceflow?
Voiceflow is an AI agent builder used by 250,000+ teams — backed by $39M from OpenView, Felicis, Amazon, Google, and the founders of Figma and Webflow. Enabling no-code and low-code design, development, and deployment of voice and chat AI agents, Voiceflow is positioned as the 'Figma for AI agents' — with 120+ integrations, enterprise SSO, and advanced governance for regulated industries.
About Sherlock Calls
What is Sherlock Calls?
Sherlock Calls is an AI call detective that lives in your Slack workspace. It connects to voice providers, CRMs, and ad platforms, then answers any question about your calls in plain English — in under 5 seconds, with no code, no new dashboards, and no SDK required. Think of it as a senior analyst always on call, inside the tools your team already uses.
Planned Setup
Connect Voiceflow to Sherlock in 2 minutes — when it launches
No code, no webhooks, no new dashboards. Here's how setup will work.
- 1
Connect Voiceflow via API key
Add your Voiceflow API key in the Sherlock Calls dashboard — read-only access to all transcripts, analytics, and knowledge base data. No code changes required.
- 2
Add Sherlock to Slack
Install the Sherlock Calls Slack app to your workspace in one click. Your product and operations teams can start asking questions from any Slack channel immediately.
- 3
Investigate your first intent performance issue
Ask 'Which Voiceflow intents have the highest failure rate this month?' — Sherlock queries your analytics data and returns a sourced, ranked answer in under 5 seconds.
Future Use Cases
What teams will ask Sherlock about Voiceflow
- SC“Which Voiceflow intents have the highest failure rate this month?”
- SC“What are the most common topics users ask about that result in escalations?”
- SC“Find conversations where users dropped off at the payment step”
- SC“How many Voiceflow conversations were resolved without a human agent today?”
- SC“Which knowledge base topics have the most missed queries this week?”
Planned Features
What you'll be able to do with Voiceflow
Transcript Investigation
Search across Voiceflow conversation transcripts in natural language. Find conversations by topic, outcome, or agent behavior — across thousands of interactions.
Intent Performance Analytics
Track recognition accuracy, failure rates, and confidence scores across all Voiceflow intents. Identify training gaps and optimization opportunities from Slack.
Workflow Outcome Analysis
Query completion rates, drop-off points, and escalation triggers across your Voiceflow agent workflows. Understand where users abandon and why.
Knowledge Base Coverage
Investigate Voiceflow knowledge base query performance — which topics are covered well and which result in fallbacks — to improve agent accuracy over time.
Escalation Root Cause Analysis
Identify which intents, flows, and conversation patterns trigger the most human handoffs. Correlate escalation events with transcript data for actionable fixes.
Cross-Provider Correlation
Combine Voiceflow conversation outcomes with your CRM, telephony, and support ticket data. Answer cross-system questions from Slack without building integrations.
AI Tools
5 specialized tools, zero configuration
Sherlock will pick the right tool automatically. You just ask in plain English — the AI will know which APIs to call and how to correlate the results.
FAQ
Common questions about Sherlock + Voiceflow
How does Sherlock Calls connect to Voiceflow?
- Sherlock Calls connects to your Voiceflow account via API key with read-only access. No code changes, no webhooks, and no Voiceflow configuration is required — setup takes under 2 minutes.
Can Sherlock Calls analyze Voiceflow conversation transcripts?
- Yes. Sherlock can search across all Voiceflow transcripts in natural language — find conversations by topic, intent, or outcome in seconds from a Slack query.
Can Sherlock track Voiceflow intent performance?
- Yes. Sherlock can surface intent recognition accuracy, failure rates, and confidence score distributions across your Voiceflow agents from a plain English Slack question.
Does Sherlock work with Voiceflow's knowledge base?
- Yes. Sherlock can query Voiceflow knowledge base performance data — surfacing which topics are well-covered and which result in fallbacks — to help you improve agent accuracy.
How is Sherlock different from Voiceflow's built-in analytics?
- Voiceflow's analytics are in the platform. Sherlock lets your entire team ask questions in plain English from Slack — and correlate Voiceflow data with CRM, telephony, and other systems in one query.
Be first when Voiceflow launches
Leave your details and we'll notify you the moment the Voiceflow integration goes live — plus early access and priority onboarding.
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